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Question Category: eOffer FAQs

Forgot CryptoAPI Private Key.

Please contact the issuer of your digital certificate (ORC or Identrust) regarding the CryptoAPI Private Key. ORC’s email: aceshelp@orc.com. Indentrust email: aceshelp@identrust.com.

Does GSA currently accept DOD Digital Certificates?

We are not currently accepting DOD certificates. However, we are in the process of cross certifying the DOD certificate with our system. As soon as that process is complete, we will begin to accept the DOD certificates.

Does an eOffer or eMod have to be signed and completed by the same person (digital certificate) that submitted the original transaction.

Only if no other ‘authorized to sign’ negotiator was identified/list when the eMod was created. If the negotiator information has changed, then the eOffer/eMod will have to be reset to update with the new negotiator info. Jamie it is not necessary for you to post questions here or send to the eOffer email box. They …

Does an eOffer or eMod have to be signed and completed by the same person (digital certificate) that submitted the original transaction. Read More »

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